Returns & Exchanges

At Pure Non-Toxic Cookware, we stand behind the safety and quality of our products. If you are not completely satisfied with your purchase, you can return your unused items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Secure the Package

  Carefully pack the cookware in its original eco-friendly packaging to ensure it arrives back at our facility without damage.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.